Delivery Overview
Monitor digital deliveries, key usage, and disputes across all BigCommerce channels in real time.
Delivered Today Live
128
+18 vs yesterday
Orders where Nexus has successfully emailed keys/downloads based on BigCommerce status updates.
Available Keys Across all files
4,392
Watch: 3 files < 10 keys
Total unused keys in your pool. Low-stock alerts help avoid failed deliveries.
Dispute Risk Last 30 days
0.7%
Healthy
Percentage of orders flagged as “delivery not received”. Lower is better.
Weekly Deliveries
Across all connected BigCommerce storefronts
Live Webhook Status
  • Order Created Healthy
  • Order Paid Healthy
  • Order Refunded Configured
Nexus listens to BigCommerce webhooks and triggers digital delivery emails when the order reaches your configured status (e.g., Completed).
Quick Tips
  • Use Files & Products to connect a BigCommerce SKU to a delivery file.
  • Keep at least 20 spare keys per product to avoid stockouts.
  • Use Surrender Keys when a refund is issued so the key can be re-used if your vendor allows it.